FAQs

  • Our goal is to revive the Uplifting Trance genre, bringing its energy and emotion back to both longtime fans and a new generation of listeners. We believe this sound has been overlooked for too long and we’re here to push it forward with fresh, powerful tracks that stay true to its roots while embracing the future.

    Beyond Uplifting Trance, we’re also dedicated to bringing more Full-On Psytrance productions to life - driving, high-energy tracks that ignite dance floors.

    Additionally, through our PROMISE. and Promise Gradient Labels we aim to release hard-hitting Techno bangers that capture the raw, underground spirit of the genre as well as euphoric, melodic and transformative soundscapes respectively.

    Our Group Of Labels is all about pushing electronic music forward while staying true to its essence.

  • We have been producing music for over 20 years and have been releasing music through our labels for more than a decade.

  • Orders are shipped within 1-3 days after payment is completed. However, during certain periods, processing times may be longer. In such cases, a banner on the website will inform visitors of the expected delays and shipping dates.

  • Tracking information emails are sent manually, so please be patient. Our priority is to ship your order as quickly as possible, followed by providing tracking details. In Greece, you will receive an email and/or a Viber message directly from the BOX NOW service.

  • If you are in Greece, we use the BOX NOW service. For shipments within Europe, we use DPD.

  • Unfortunately, we currently ship only within Greece and selected EU countries. If you're located outside these areas and are interested in our products, please contact us through our Contact Form, and we’ll do our best to find a solution.

  • For digital products, all sales are final. For physical products, you can cancel your order by sending us an email before it is packed and dispatched. Please note that a small fee may be deducted from your refund to cover credit card and payment processing expenses charged by our online store provider.

  • Please visit Privacy Policy